Old supply pipe under a town-centre front room
The property
A period house in the town centre, opening straight onto the pavement, with suspended timber floors and an old supply pipe under the front room to the kitchen.
The problem
Anglian Water's letter spoke of constant use. Indoors, the taps ran strongly, the rooms felt dry and not one wall showed damp.
How we found it
With the kitchen stop tap shut the dial kept turning, so the leak lay between pavement and kitchen. Listening was loudest over the front room, and tracer gas confirmed the joint.
The outcome
Two floorboards came up at our mark, and a new length of pipe replaced the failed joint, at a repair price agreed separately.