Water leak detection
Not sure what is leaking? Start here, with the meter test that shows if it is inside or outside.
What we trace
Start with what you have noticed: a water meter that keeps moving, boiler pressure that keeps dropping, a damp patch spreading on a ceiling or a wet strip outside. Each leads to the service below that deals with it.
Found from above ground
Checked with a second method
Written report with photographs
Homes, landlords and businesses
Lines open 8am to 8pm, every day.
East Anglian Leak Detection is a water leak detection company working in homes and businesses. Whatever is leaking, the order stays the same. We find it from above the floor or ground, check it with a second method, and photograph the marked spot before we leave. A written report follows, and we can usually repair the pipework, quoted separately.
No find, no fee on home water leaks covers one leak on a water main up to 30 m or the hot and cold supply pipes, at least half a litre a minute, where we also carry out the access and repair. It does not cover central heating, shared mains, businesses or leaks that come and go. Full conditions are on our terms page.
Each line below starts with what people tell us when they ring. If several fit, or none does, call and describe it, and our questions will point to the right test.
Not sure what is leaking? Start here, with the meter test that shows if it is inside or outside.
A water company letter, or a meter still turning with every tap shut.
The boiler keeps needing topping up, yet the engineer says the boiler is fine.
Underfloor heating losing pressure, or a drip at the manifold where its pipes meet.
A brown ceiling mark below the bathroom, or water arriving from the flat upstairs.
Long buried pipes across fields and yards, or to outbuildings, on routes nobody remembers.
The gas emergency service has made the supply safe, but nobody knows where the leak is.
A warm strip on a tiled floor, or a heating pipe hidden in a wall.
Listening for the hiss of water escaping from a pipe under soil, paving or concrete.
Quiet leaks and plastic pipe, found with a hydrogen and nitrogen mix.
A business water bill that has jumped, or a leak at a shop, unit or farm.
Your insurer wants a written report before the claim goes any further.
A tenant forwarded the water company's letter, or an empty property's meter is turning.
The leak is marked and you want it fixed, with repairs guaranteed for 3 months.
1
We ask about the property and the leak, then agree a price and a date. We need working stop taps, access to meters and parking at no charge within 100 m.
2
Testing narrows the search to one pipe, then to one point on it. The bill is settled on site, by card or bank transfer only, with no cash or cheques.
3
The written report reaches you after payment. If you want us to make the repair, it is quoted separately, and our repairs are guaranteed for 3 months.
Your insurer may want a say before work starts, so check the policy or ring them first. Where trace and access cover applies, they will want the location, methods, readings and photographs, which our report gives. It is sent after payment, and only the insurer can decide whether the claim is paid.
Call 07700 102 008 and describe the problem. Lines are open 8am to 8pm, every day.