Kitchen ceiling wet below an upstairs washing machine
The property
A Victorian terrace close to the town centre, divided into two flats with separate owners. The upstairs kitchen sits over the downstairs one, with a timber floor between and the washing machine on the back wall.
The problem
The owner below kept finding damp on the kitchen ceiling, wet one day and drier the next. Upstairs nothing looked wet, and the neighbour's plumber had checked the sink and found nothing.
How we found it
Moisture readings below peaked under the upstairs washing machine. Running the sink changed nothing, but a wash cycle did once the machine pumped its water away. The thermal camera then picked up warm water spreading from the waste pipe behind the units.
The outcome
We marked the spot behind the machine and photographed it, so only a kickboard and one panel came off. The downstairs owner, who booked, passed the report to the neighbour above.