Meter turning under a new kitchen extension
The property
A chalet bungalow with a kitchen extension on a concrete floor. The supply pipe from the front meter still follows its old route, now beneath it.
The problem
Cambridge Water wrote about constant use. The owners, out at work all day, read the meter at bedtime and breakfast, and it had moved.
How we found it
With the inside stop tap shut, water still passed, so the leak lay between it and the meter. Listening across the tiles found the loudest point; tracer gas rose there.
The outcome
Rather than break up the new floor, the owners chose to have a new pipe run around the extension. We quoted that repair separately from the detection.