A meter chamber shared by three terraced houses
The property
An interwar terrace with a short concrete front garden. Its meter shares a pavement chamber with two neighbours' meters, and the supply runs under the concrete to the hall.
The problem
A letter about constant use arrived, yet the meter the owner had been checking hardly moved. Nothing indoors was damp, and the toilets and taps were fine.
How we found it
Turning the indoor stop tap off and on showed which dial was really theirs, and it crept with the tap shut. The ground microphone peaked halfway along the concrete, where tracer gas seeping through a crack agreed.
The outcome
One small square of concrete was broken out at the mark. We repaired the pipe while there, quoted separately, and the owner sent the photographs and report to the supplier.