Meter letter at a terrace facing a footpath
The property
An early new town mid-terrace facing a footpath. The supply pipe leaves a meter on the path and runs under shared paving to the kitchen.
The problem
Affinity Water wrote that the meter never rested. The owner had found no dripping tap or toilet, and dreaded digging up a path the neighbours use.
How we found it
With the indoor stop tap shut the dial still crept round, so the loss was outdoors. A ground microphone found a hiss under the path; tracer gas between slabs agreed.
The outcome
Two slabs were lifted over the mark and the split mended while we were there, at the price agreed beforehand. The owner sent Affinity Water a copy of our report.