Damp kitchen wall beside a back bathroom
The property
A let Victorian terrace with a bathroom added at the back on a concrete floor, its pipes running under that floor beside the kitchen wall.
The problem
The tenant told the agent the kitchen wall was damp and musty at skirting height. Nothing dripped, and new sealant round the bath changed nothing.
How we found it
Moisture readings peaked where the wall met the bathroom floor. Tested one at a time, bath, basin and toilet held, but the bath's hot feed lost pressure; thermal imaging traced it under the floor.
The outcome
Our engineer Charlie opened a square at the mark and renewed the joint there and then, at the price agreed beforehand. Our report went to the landlord via the agent.