East Anglian Leak Detection
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North Norfolk leak detection

Leak detection in Cromer for guest houses and homes

A guest house bill that jumps for no clear reason, or an Anglian Water letter to a retired owner, often means a hidden leak. Our engineer Charlie tracks it down from the surface.

Hot pipes traced under tiles

Tests planned around your guests

Repairs quoted separately

Call 07700 102 008 Get a quote

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Lines open 8am to 8pm, every day.

Much of central Cromer was built for Victorian visitors, high on the cliffs. Many of those buildings are still guest houses, cafés with flats above or holiday flats. With one meter feeding several bathrooms, leak detection in Cromer often begins with a bill that has risen before any damp shows.

Further from the front, roads of later houses and bungalows are home to many people who retired to the coast. For them the first warning is usually a letter about a high reading, and their supply pipe often lies beneath a paved or stepped front garden.

Victorian red brick terraced houses on a sloping street, typical of Norwich Flint and red brick cottages with pantile roofs facing a village green, with a round-towered church behind, typical of a Norfolk village

What a typical Cromer job looks like

Warm breakfast room floor in a Victorian guest house

The property

A tall Victorian guest house near the front, its tiled breakfast room on a solid floor with the kitchen's hot water pipe buried beneath.

The problem

One corner of the tiles stayed warm all day, and the water bill had jumped. A plumber had already passed the boiler and cylinder.

How we found it

With every tap shut the meter still crept round, until the hot side was isolated. Once hot water ran again, thermal imaging traced the pipe to the warm corner; tracer gas confirmed it.

The outcome

After marking and photographing the point, we mended the pipe through a small square of tiles at a separate price. The report went to their insurer.

Meter turning at a bungalow above the road

The property

A 1960s bungalow on a sloping plot, with the meter at the pavement and a newer blue plastic supply pipe climbing under concrete steps to the house.

The problem

Anglian Water wrote about water passing through the night. The owners had found nothing wet, and feared the steps would be broken up on a guess.

How we found it

The meter kept going with the stop tap shut, and the buried pipe failed a pressure test. Plastic leaks quietly, so tracer gas went in; it surfaced below the bottom step.

The outcome

With the spot marked and photographed, only the paving below the steps came up, and the joint was remade at an agreed price. The owners sent our report in reply to the letter.

Who rings us from Cromer

Guest house and café owners

Your water bill rises faster than bookings explain, or a patch of tiled floor stays warm. We plan tests around guests; as a business, payment may be needed before we fix a date.

Owners who have retired to the coast

Anglian Water has written, the garden looks fine and nobody wants to dig on a guess. We start with the distance from meter to indoor stop tap.

Homes where the boiler keeps needing water

A gauge that sinks between top-ups means heating water is escaping, often into a solid floor. Note how often you refill, and whether sealer was ever added.

Where Anglian Water's part ends

Anglian Water supplies Cromer and is responsible for its main and pipework up to the boundary or meter. The rest, into the building, normally falls to the owner. Above a shop, one meter may serve the shop and the flat, so check what yours feeds. Ask Anglian Water about its leak policy too.

What happens after you ring us

1

Tell us what has changed

Say what you noticed and since when: the bill, the meter, the gauge or a warm floor. For a guest house, add how many bathrooms there are.

2

Hot, cold or heating?

We take readings, then close valves one by one. If the meter stops with the hot side off, or the gauge holds with a branch shut, the search shrinks.

3

Traced, checked twice, marked

The leak is followed from the surface with whichever method suits that pipe, and we wait for a second method to agree before marking and photographing the spot.

Three tests, and what they need from you

Thermal imaging

The camera reads heat, so hot water or heating must run a while before a buried pipe shows through tiles. A cold supply pipe gives it nothing to see.

Acoustic listening

Escaping water hisses, and a microphone on the ground can hear it, but only in a quiet house. In a guest house, showers and machines pause while we listen.

Tracer gas

We empty the pipe, fill it with a hydrogen and nitrogen mix and sweep the surface for where it escapes. It suits paved steps and tiled floors.

A claim waiting on proof

A claim can sit unanswered while nobody can show where the water is escaping. Ask your insurer first, as some want to agree the detection beforehand. Our report records the location, methods, readings and photographs, and our mark is where opening up starts. The insurer alone decides whether to pay.

Common questions in Cromer

Often, though a changeover day is easier. The meter test needs every tap off and listening needs silence, so showers pause for those spells. Access is needed to each room the pipes cross, so describe the layout when you ring.

Slightly. We might ask for payment ahead of confirming the date, and cancelling needs a full working day’s warning. No find, no fee on home water leaks covers homes only, so business visits are charged at the agreed half or full day price. Full conditions are on our terms page.

Yes, the search can. Every test we use, from moisture readings to tracer gas, works from above. Tiles come up only for the repair, over a spot two methods agree on. Even then, only exposing the pipe proves the leak.

Usually. From your boundary or meter into the house, the pipe normally belongs to the owner, so tracing and mending it falls to you. If it crosses under a neighbour’s land, say so when booking, and check your home policy for supply pipe cover.

Yes, along with Northrepps, Roughton and Felbrigg. Many village cottages have had bathrooms and heating put in over the years, so tell us what was added and whether anyone knows the route of the supply pipe. It helps us plan.

Along the cliffs and inland from Cromer

Sheringham, next along to the west, shares Cromer's Victorian guest houses and later bungalows. Overstrand and the Runtons sit on the cliffs either side, and inland we reach Holt, Aylsham and North Walsham.

Leak detection in Sheringham Leak detection in North Walsham Leak detection in Holt Leak detection in Aylsham Leak detection in Reepham Leak detection in Stalham Leak detection in Norfolk
A farm track leading across ploughed fields to a red brick farmhouse under a wide sky, typical of rural Norfolk

Leaks we trace

Water leak detection Leaking water main Central heating leak detection Leaking underfloor heating Shower leak detection Underground water leak detection Gas pipe leak detection Thermal imaging leak detection Acoustic water leak detection Tracer gas leak detection Commercial leak detection Trace and access leak detection Leak detection for landlords Water leak repair

Useful guides

Boiler overflow pipe dripping outside: what it means Damp patch on an internal wall: leak, condensation or something else? Gas meter capped after a leak: what happens next Hot water leak or cold water leak: how to tell which pipe is leaking

Bill or meter worrying you in Cromer?

Call 07700 102 008. Lines are open 8am to 8pm, every day, and visits are usually booked within 24 to 48 hours.

Call 07700 102 008 Get a quote
East Anglian Leak Detection