Soft lawn over a commuter home's supply pipe
The property
A 1970s detached house on low ground towards the staithe, its blue plastic supply crossing a lawn that is soft most of the time.
The problem
Anglian Water reported constant use. Both owners are out all day, nobody had heard water running, and the lawn looked as wet as ever.
How we found it
The dial crept on with the stop tap shut, putting the fault outdoors. Along the pipe's line the hiss peaked by the garden tap, and tracer gas rose through the turf there.
The outcome
We marked the failed joint and repaired it on the visit, priced separately. Only one patch of turf had to come up, by the garden tap.