Upstairs radiator pipe soaking the flat below
The property
A purpose-built block with concrete floors. The upper flat has a combination boiler and radiator pipes laid in its screed, the smooth concrete layer beneath the floor covering.
The problem
The flat below had a damp patch creeping across its kitchen ceiling. Upstairs, the owner had been topping up their boiler regularly without linking the two.
How we found it
Damp readings downstairs pointed to the hallway above. Upstairs, the meter stayed still with taps off, yet the heating gauge sank. A thermal scan of the warm floor showed a bloom, and isolating that circuit on a gauge proved it.
The outcome
The managing agent received one report naming the flat and the pipe, for both owners. Opening the screed at the mark exposed the joint, which was repaired on a separate quote.