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Riverside businesses and homes

Leak detection in Wroxham and Hoveton

Leak detection in Wroxham covers the boatyards, shops and cafés along the Bure and the mid-century houses behind them. Hidden leaks are found from the surface, then marked.

Boiler pressure loss traced

Business premises and homes

Repairs guaranteed for 3 months

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Lines open 8am to 8pm, every day.

Wroxham and Hoveton sit on opposite banks of the River Bure, sharing shops, cafés, boatyards and hire fleets. Many of these businesses run kitchens, washrooms and workshops on much-altered pipework, where a leak can mean a bigger bill, a damp stockroom or a closed counter.

Away from the river, many of Wroxham's homes date from the middle of the last century: semis and bungalows on solid concrete floors. Their heating pipes run through the concrete or down inside the plaster to the radiators, so the first warning is a boiler forever needing water.

Flint and red brick cottages with pantile roofs facing a village green, with a round-towered church behind, typical of a Norfolk village A farm track leading across ploughed fields to a red brick farmhouse under a wide sky, typical of rural Norfolk

Typical Wroxham leaks we are asked to find

Gas leak on a boatyard workshop supply

The property

A riverside boatyard workshop, with a gas pipe buried across the yard from the meter to a heater and a small staff kitchen.

The problem

Staff smelt gas and called the gas emergency service, which capped the supply. Boats filled the yard, and the escape could be anywhere along the buried pipe.

How we found it

Once the supply had been made safe, the isolated pipe failed a pressure test. Tracer gas went in next, and the detector picked it up at a single point in the yard.

The outcome

That point was marked and photographed for the business's own gas engineer, leaving one place to dig, and the repair and reconnection to that engineer.

Warm, damp patch on a semi's lounge wall

The property

A mid-century semi on a solid concrete ground floor, its downstairs radiators fed by copper pipes that drop from the first floor inside the plastered walls.

The problem

Every few days the boiler wanted water, and the wallpaper beside the lounge radiator had begun to bubble. The patch felt warm, and leak sealer had changed nothing.

How we found it

Told about the sealer, we tested each circuit's pressure; the lounge branch failed. Once warm, the thermal camera followed that pipe up the wall to a hot bloom at a joint, and moisture readings agreed.

The outcome

We marked and photographed the wall, so only a small square of plaster came off. The joint repair was priced separately, and a heating engineer refilled the system after.

Wroxham callers and what they need

Boatyards, shops and cafés

A bill jumps, or the gas has been capped. We trace water leaks, and gas leaks once the gas emergency service has made it safe. Businesses may be asked to pay first.

Mid-century homes topping up the boiler

Write down each top-up and the pressure it started from, and find out if sealer was ever added. Sealer can upset some tests, so we ask before we come.

Owners told the leak is theirs

Anglian Water says the fault is on your pipe. A meter check with your stop tap closed shows whether it is outdoors or in, and tracing starts there.

Business premises and Anglian Water

Anglian Water supplies Wroxham, and may write when a meter shows water passing all the time. A riverside shop, café or boatyard follows the same rule as a home: the company's part stops at the boundary or meter. Beyond it, a yard's pipe can run a long way under concrete or gravel.

Three steps for a falling boiler gauge

1

Top-up history and sealer

Each top-up, and the pressure it started from, tells us how quickly water is leaving. Whether sealer has gone in tells us which tests are worth running.

2

Isolate and pressure test

Valves split the heating into circuits, and each circuit is tested alone. Whichever one loses pressure by itself is the one we go on to trace.

3

Warm it up, then confirm

Once the heating is warm, our engineer Charlie scans the floors and walls with a thermal camera. A second method checks the spot, which is then marked and photographed.

Three methods for floors, walls and yards

Thermal imaging

Water escaping from a warm pipe spreads into the concrete or plaster around it. Once the heating has run, that spread shows on camera through carpet, tiles or wallpaper.

Pressure testing

Closing off one circuit or one run of pipe and watching its gauge tells a heating leak from a supply leak. It also checks gas pipe already made safe.

Tracer gas

A hydrogen and nitrogen mix goes into the emptied pipe, escapes through the split and rises through soil, gravel or concrete, where our detector finds it.

Up and down the Bure

Hoveton sits across the bridge, and Belaugh, Salhouse and Horning are close by, all on the Bure or its broads. We also cover Norwich, Thorpe St Andrew, Brundall, Stalham, North Walsham and Aylsham.

Victorian red brick terraced houses on a sloping street, typical of Norwich

Business premises and insurance

If your shop, café or yard is rented, find out whether the building insurance is yours or your landlord's before booking, because the right insurer may want to approve the work. Our report covers the location, methods, readings and photographs, and follows payment. Any repair is priced on its own.

Common questions in Wroxham

If you can smell gas, ring the gas emergency service first. Once the gas emergency service has made it safe, tracer gas lets us find the escape on the capped pipework, and we mark it. Repairing the pipe and reconnecting the supply are jobs for a registered gas engineer.

No. No find, no fee on home water leaks does not cover central heating. Heating searches in Wroxham are booked as half a day or a whole day, at a price fixed beforehand, and finding the leak early leaves the agreed price unchanged.

For the search, yes. We find the leaking circuit and the point on it from the surface, so the floor only opens at the mark, for the repair. Ducting, insulation or a membrane round the pipe can make any survey harder.

Price first, agreed by phone or email. A business may then be asked to pay before we confirm, and must give at least a working day’s notice to cancel. Card or bank transfer is fine; cash and cheques are not.

In many cases, yes. Some tests need the water off for a spell, and we need to reach your meter, stop tap and valves. Tell us your busiest times when you book, so any shut-off can be planned with you.

Boiler gauge falling in Wroxham?

Call 07700 102 008 with your top-up history ready. Lines are open 8am to 8pm, every day; visits are usually booked within 24 to 48 hours.