Soft boards beside a tenant's new shower tray
The property
A rented single-storey chalet on a raised timber floor, with a shower room where the bath once stood. Pipes and waste run in the void below.
The problem
The tenant noticed boards softening by the tray and a musty smell. Fresh silicone made no difference; the boards kept softening after every shower.
How we found it
Moisture readings mapped the wet boards around the waste. The supply pipes held pressure, so we ran water on the tray alone, then on the screen; only the tray sent readings up.
The outcome
The waste joint beneath the tray had parted. It was remade during the visit on a separate quote, and the landlord kept the report for the buildings insurer.