Tenant's letter at a rented Victorian terrace
The property
A rented Victorian terrace near the centre. Its meter is set in the pavement, and the supply then passes beneath the front room's suspended timber floor.
The problem
Anglian Water wrote to the tenant about constant use, and the letter went on to the landlord, who lives away. The kitchen tap had also gone weak.
How we found it
The meter carried on with the inside stop tap closed: the fault lay between the two. On the boards, the ground microphone peaked by the front wall, and tracer gas matched it.
The outcome
Only the board over the mark came up, and the repair was priced on its own. The landlord, who had paid ahead, was sent the report and photographs.