Supply pipe under a block-paved drive
The property
A 1980s semi on one of the village estates, its front garden block-paved for two cars over the plastic supply pipe from the footpath meter.
The problem
The water company wrote to say the meter never rested. Nothing looked wet, and the owner dreaded the whole drive coming up to find the pipe.
How we found it
The meter carried on turning against a closed stop tap, so the loss lay outdoors. Listening along the pipe's line found a peak near the gate, and tracer gas seeped up through the sand joints there.
The outcome
Four blocks came up at the mark, over a split joint. We mended it there and then, at a separate price, and the owner answered the letter with our report.